Terms and Conditions for Easy Electronics Ltd
Easy Electronics Ltd ("we," "our," "us") operates as an e-commerce platform providing delivery services for electronic products. By accessing our website and using our services, you agree to these terms and conditions.
Registration
To place an order with us, you need to register on this website first.
By registering with us, you confirm that:
- You agree to all the terms and conditions of this website.
- You are required to keep your personal details accurate and updated.
- You are responsible for all activities and orders placed under your registered account.
- You may deregister with us at any time by contacting our Customer Service.
- If you believe that a third party has hacked into or otherwise tampered with your registered account, please contact our Customer Service immediately, failing which we will not be liable for any loss, damage and/or prejudice suffered as a result of such hacking, tampering or otherwise.
- We reserve the right to suspend or cancel your account with us at any time if you are suspected of having misused or breached the security and/or the terms and conditions of this website.
Prices
Our products are sold at the price advertised on the website at the time of your order. We reserve the right to change the prices at any time, prior to the confirmation of your order, without notice.
All prices are inclusive of VAT applicable at the time of your order.
Offers
You should rely on the product text description when you place your order. Photographs do not form part of the contract of sale and are for guidance only.
We reserve the right to withdraw or vary our offers at any time, prior to the confirmation of your order, without notice.
Payment
We accept payment by Visa and MasterCard. All credit card payments are made using the Paypal platform.
Your bank details are not recorded on our database and are managed solely by the Paypal Online Payment.
At check-out, your credit card is automatically debited with the full amount due. Once payment is cleared, you will receive an automated confirmation email of your order.
General Terms
You have to show your National Identity Card (NIC) as proof of identity as well as quote your Order Number before delivery can be made. Your NIC number will be noted down by the carrier.
If a third party takes delivery of your order, he/she will also have to show his/her own NIC before delivery can be made. The carrier will note down his/her NIC number.
We will not be liable for the late or non-delivery of the products or for any loss, damage and/or prejudice suffered as a result of any incorrect delivery or other information you have provided us or occasioned by events beyond our reasonable control.
Door-to-Door Delivery
Only one delivery address is allowed per order placed. Door-to-door delivery is free and we endeavour to deliver within 2 clear working days (Monday to Friday) upon reception of credit card payments. Delivery is made on working days only, between 09h00 and 17h00.
The delivery team will get in contact with you by phone to arrange for delivery. The products will be delivered by Easy Electronics delivery team, at the address given upon placing the order.
Returns
Goods once sold are not exchangeable and non-refundable.
You are required to check the condition and conformity of the products delivered at the time of delivery/collection. If the customer notes that the delivery box is not sealed or is damaged or the products are not as ordered upon delivery, the customer should not take delivery and inform the carrier for replacement.
Once delivery has been made, we will not be liable for any breakages, nonconformity, or shortages of the products ordered.
Warranty
The terms of warranty shall be subject to the conditions stated on the warranty certificate of each specific product purchased. Customers should ensure that they receive a warranty certificate upon delivery of each specific product.
Intellectual Property
The content of this website is protected by copyrights, trademarks, database and other intellectual property rights. You may copy or store the content of this website only for your own personal, non-commercial use, provided you keep intact all copyright and proprietary notices. It is strictly prohibited to make use of this website other than for the viewing of information displayed on this website and for ordering purposes.
Data Protection
By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you, and inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2017. If you have any further queries in relation to Data Protection, please contact our Customer Service.
Applicable Law
The relevant laws of Mauritius will apply to these terms and conditions and the courts of Mauritius will have exclusive jurisdiction.
Technical Problems on the Website
We endeavour to provide you with the best service possible. However, we cannot guarantee that the service will be free from technical problems at the level of the website. If you come across any technical problem, please contact our Customer Service and we will remedy the situation as soon as we reasonably can. There may be restricted access to the website during periods of repairs and/or maintenance.
Data Privacy
For how long is your personal data being retained? Easy Electronics Ltd will keep your personal data for the period required for the purpose for which it is initially collected, or the period as may be necessary for Easy Electronics Ltd’s compliance with legal obligations.
What happens if you wish to access, amend, or want us to stop using your personal data? Should you wish to access, amend or want us to stop the use of your personal data, do contact the Data Protection Officer of TBH, whose contact details are mentioned below:
- Name: John Mane
- Office Address: Royal Road, Port Louis
- Email Address: customerservice@easyelectronics.tech
Acceptance to the Use of Personal Data
You acknowledge, understand, and agree that Easy Electronics Ltd will, for the purpose of providing its services to you during the usual course of its business operations, collect and where necessary process the personal data voluntarily communicated by you.
How to Withdraw Your Consent?
You may withdraw your consent as regards the disclosure and processing of your personal data for any particular purpose(s) at any time. Should you wish to do so, you will need to notify Easy Electronics Ltd in writing. If you withdraw your consent, we will not be able to provide you with certain products or services, and you will be informed accordingly. However, notwithstanding the withdrawal of your consent, your personal data may still be processed by the Company in the performance of its statutory duties.
Modifications and Updates
Easy Electronics Ltd reserves the right to modify the Privacy Policy at any time and notify you by posting an updated version of the policy on its websites. Kindly consult our website for updates.